Uganda in November

Our trip to Kenya and Tanzania met and exceeded expectations! The Africa Safari Expert took our group’s information and my requests and created a trip that hit all the highlights of an African Safari. The itinerary took us through two countries and six regions – all with different views, animals and people. Accommodations were nicer than expected (even the temporary camp) and all were clean with extremely attentive and helpful personnel. All our guides were very knowledgeable, got us closer than expected to a wide range of animals and were responsive to our requests. For six days of the 12-day trip, we had two Discover Africa guides who were tremendous – they were nice, enthusiastic, friendly and extremely knowledgeable. It was obvious they were quite experienced, with books and maps to enhance their information.

Normally I love planning our trips but quickly realized it needed a professional since African travel is complicated by many factors. I picked Discover Africa because of a friend’s recommendation and their reviews. During the planning process, the Discover Africa representative provided an itinerary with detailed information (including pictures of the lodgings). Once the trip was booked, our representative made changes when our flights to/from were rebooked. As the trip got closer, they sent us comprehensive travel information (including pre-trip checklists). And there was an online link to our itinerary we used while on the trip!

I was especially impressed by all the vendors they used. All the guides, cars and planes were ready for us – no searching or waiting. All the lodgings were beautiful. And when there was an issue with a hotel (a water leak in one of the wings), another hotel had already been arranged (equally nice and down the street, and we got a free dinner too!).

First safari for us – 3 days in Arusha, 2 Tarangire, 2 Ngorongo, 4 Serengeti and 6 in Zanzibar.

We found the choice of potential locations, accommodation, routes etc almost bewildering at first. Matthys at DA carefully sought to understand we were looking for and came up (after a couple of face to face discussions and several emails) with a suitable schedule

Pre and mid trip communication was excellent. The DA portal is very detailed and comprehensive and the app was very useful on a day to day basis once we arrived in Tanzania.

The recommended accommodation and transport was mostly superb, only issue was transferring from Kogatendi to Zanzibar where a supposed direct flight was in fact 2 flights with a 2 hour delay on the second, meaning we arrived in Zanzibar around 4 hours later than planned. We understand this happens quite regularly in the bush so not a big deal.

My wife was unfortunately taken ill during the trip (not attaching any blame to any lodge or hotel, these things can happen any time). An initial doctor visit was very well handled by our first guide (en route from Tarangire to Ngongoro), and after a slight recovery she again went downhill when we in the Serengeti. Between Matthys from DA and our driver in Zanzibar a hospital visit was pre-arranged when we arrived and the recommended hospital was excellent. The camps in Ngongoro, Serengeti and the hotel in Zanzibar really couldn’t have done any more to make sure she was as comfortable as possible.

The accommodation was fabulous in all locations and the two guides/drivers absolutely exceptional. All arrangements went as planned and everyone we encountered were so friendly and helpful. Despite the illness disruption we saw many amazing things, too many to list here,

Would very happily recommend DA and use them again.

Our entire experience was magnificent. Everything was in place and perfectly reliable. We wanted for nothing and were taken care of every step of the way. To use the word “life changing” seems so cliché, but my husband and I both found the whole trip an amazing experience. From the first day we felt like we were in good hands. Communications from the start of planning to our trip home were clear and precise.

Justin helped craft the perfect honeymoon for us! There are so many options when it comes to choosing a tour operator that I feel so fortunate we landed on Discover Africa. The experience felt seamless from start to finish. Our trip felt perfectly tailored to what we were looking for. You can tell that they truly listened to your situation and crafted the trip specifically for you. Planning an African safari can easily feel overwhelming, but Justin gave us nothing but confidence. The lodges, staff, guides, transportation, every aspect was top tier. There was constant communication from everyone on the ground to make sure you were where you needed to be on each leg of the trip. Save yourself the option overload and set up a call. No harm in getting a quote and taking it from there!

Vihann was responsive and friendly, worked patiently with me as I tweaked my itinerary three times. I researched the camps myself and Vihann supported with his local knowledge so the result was very memorable and extraordinary holiday. I was very happy with local transfers, guides were available to answer questions and food was top notch.

From start to finish, every phase of our trip was seamless. From the man who greeted us at Nairobi airport when we arrived to the woman who assisted us at our departure, we were taken care of perfectly. Our lodges at Saruni Samburu and Saruni Mara were beautiful. The staff was welcoming and we had genuine conversations that gave us an appreciation of their culture. Matthys at Discover Africa listened to our priorities. He communicated well and made our remarkable safari to Kenya a dream come true.