Frequently Asked Questions

Chrizaan was wonderful. She took our requests to heart and created a once in a lifetime trip for us. The transportation was arranged flawlessly and the safaris were breathtaking. We saw so much and did so much but it didn’t feel rushed. I would recommend Chrizaan 100%. It was a truly amazing trip.

Going to south and central Africa was a bucket list item for me and booking a big and expensive trip always feels a bit risky and you hope you have made the right choice.

Booking with Discover Africa was fantastic from beginning to end! Our trip coordinator, Susan Veldman, was very responsive whenever we had questions or concerns and she checked in with us throughout the trip to make sure things were going smoothly. I especially appreciated the video call with her prior to leaving.

It was really great to be able to ask any remaining questions and she provided us with all the information we would need once we were there. The whole trip was seamless, from our transfers to the flights to the camps.

I was particularly impressed with Desert and Delta Safaris, the company who ran the camps in Botswana. The accommodations, food and staff were incredible! I would highly recommend booking with Discover Africa and I would book with them again if I decided to return.

We had an amazing time at our safari place(Kapama Karula) organized by Susan from Discover Africa!
She is very professional and gave us unforgettable time in South Africa!
I highly recommend Susan and discover Africa!

I was recommended Discover Africa by a friend who raved about them for their African Safari adventure and they didn’t disappoint. From the start the communication was timely, despite the time zone difference, and the advice was thorough and precise. It seemed to me that our agent, Susan, was always available no matter what time I was communicating with her. More than that she regularly checked in with me during our trip to make sure all was going well and checked us in for all our internal flights ahead of time.

The first thing Susan did was to find out what we wanted from our trip and then used that to tailor an itinary that met all our desires. Susan’s intimate knowledge of tourism in Africa had us booked into game reserves and guides in South Africa and Kenya which had all the big 5 on display plus more. The accommodation and tour guides she organised were fantastic.

Thanks to Susan we have had an African adventure taking in Karongwe and Masai Mara game reserves, Victoria Falls and the beautiful city of Cape Town which has provided photos, videos and memories we will cherish for the rest of our lives.

The service we recieved from Discover Africa was exceptional and went beyond our expectations. I couldn’t recommend them more highly.

It was an extensive planning process to put together a 24 day safari and adventure trip covering Victoria Falls, Mana Pools and Hwange Park in Zimbabwe, followed by a wonderful experience in Botswana on the Chobe River and Okvango Delta. There were flight considerations and a few changed plans along the way. I was worried that I was becoming a bore but no, Adelle was just as excited to plan my trip as I was to go on it. Finally the day arrived and I boarded my flights and arrived in Victoria Falls after 36 hours of travel. There waiting for me was my shuttle driver and the hotel was amazing. The next day the same level of service and off to Mana Pools I went. Same wonderful level of service.

But 1.5 days later I fell in the middle of the night and fractured two discs in my back. The care and support I received from Adelle is what got me through what could have turned into a tragedy. She was there for me every step of the way and continued to check in with me after I was finally safe at home. I don’t know what I would have done without her. A 5 star rating is simply not enough. Discover Africa and Adelle deserve a million stars. Once my back is healed we will begin the planning process again. They have won not only my repeat business but also my heart. I cannot sing their praises loudly enough.

Cayleigh responded almost immediately to every question or concern that I had and resolved the issue quickly.