Shipwreck Lodge

From the very beginning, Bianca was a wonderful help in planning our South African safari. Her knowledge, attention to detail, and thoughtful recommendations made our trip truly exceptional.

Becks Safari Lodge was, in our group’s opinion, a six-star experience. The attention to detail throughout the property, in our luxurious rooms, during every meal, and on the game drives was simply impeccable. Every aspect exceeded our expectations.

There were so many standout moments, but for me, the most memorable was the way the staff came together to celebrate my friend’s birthday. From the delicious cake they prepared to their beautiful singing voices that sounded like angels, it was a heartfelt experience that we will treasure for the rest of our lives.

Bianca also recommended that we spend three nights in Franschhoek, and it turned out to be one of the highlights of our South African adventure. It was a perfect recommendation.

We cannot thank Bianca enough for helping create such an unforgettable holiday, and we will definitely book through her again on our next visit to South Africa.

This is the second safari holiday we have used Dev to organise. We had the privilege of visiting three beautiful lodges on this trip, Devs recommendations in three different locations, Sabi Sands, Timbavati, and Makalali, which entailed a lot of organising with pick up and drop by road, each of which was flawless almost to the minute.

First stop was Sabi Sands where we saw the big five within 30 minutes, Unbelievable!

Next stop was Timbavati known for the possibility of seeing the rare white lion, second day out we saw the white lion cub (one of three in the world so we were told ) a gorgeous dirty little white cub with the pride, once again magic. Next stop was Makalali, Dev had mentioned the possibility of seeing cheetahs, after a lot experienced tracking and off road driving we came across two magnificent males basking in the sun, unbelievable.

On our last day when due to leave, a Saturday, my wife fell ill and could not travel, one phone call to Dev, he had transfers rearranged, flights cancelled and rebooked, which took all the stress out of a stressful situation.

I cannot speak highly enough of Dev and Discover Africa.

Chrizaan arranged an amazing safari experience for six of us, who came from the UK and Australia. She secured our booking at a superb Lodge in the Kruger at relatively short notice, tied in the flight transfers and ensured that the whole experience ran smoothly. She was extremely knowledgeable and nothing was too much trouble. We felt that we were in very capable hands, and Chrizaan was a delight to correspond with.

Cayleigh put together an 18 day tour of Victoria Falls, Botswana and Namibia that was the best trip we have ever taken! The service was so personal and professional, we were taken care of every single step of the way. When a flight was cancelled for some of our party, Cayleigh was immediately in touch even though she was on vacation. Any time we had a question, Cayleigh was quick to respond. When our flights were changed and we were scheduled to arrive in the evening, she made sure that a dinner was waiting for us at the hotel. The accomodations were amazing, the staff at each lodge were awesome. All of our meals were exceptional, and included most of our beer and wine. Truly, it was an experience we will never forget.

Our safari trip to South Africa was nothing short of spectacular and I would like to thank Chrizaan for putting together a wonderful itinerary for us. Our first contact with Discover Africa was with a consultant who was amazing and very personable. Our planning was over a year out and, unfortunately, she moved on but I appreciated Alice Lombard (Head of Sales and Operations) stepping in and referring us to Chrizaan. I couldn’t have asked for a better consultant.

Because of our location the time discrepancy made communication a bit challenging, but through emails, WhatsApp and Zoom calls the interactions with Chrizaan were all timely and efficient (1/2 hr blocks of time were set aside on Chrizaan’s schedule where one could book Zoom chats). I liked the web design they use to view options for personalized itineraries – descriptions on potential lodges, information on daily activities etc.

Our trip included a 4 day visit to Cape Town before our safari and Chrizaan arranged all the necessary flights, transfers and tours associated and everything went smoothly. Little things like sending us an email with our flight reservation so we could check in 24 hrs before our flight were much appreciated. If we had questions during our trip she was always available. We thought that this safari was going to be a once in a lifetime trip but our experience made us feel like it’s something we would love to do again and I wouldn’t hesitate to use Chrizaan and Discover Africa once again.

We had a wonderful experience with Discover Africa and, specifically, Dev Panaino. Dev helped us plan a dream vacation to South Africa and Zimbabwe and made the planning from our end effortless. We met with Dev via Zoom calls for the initial trip planning, and he regularly followed up with us via email. Dev was personable, easy to work with, and really listened when we outlined the experiences we desired on this trip. He designed an itinerary that met and even exceeded all our goals. With his knowledge of the area, he had great ideas for enhancing our adventure. Discover Africa provided us with comprehensive information on how to prepare for the trip down to the smallest detail. We left home with our travel documents safely in tow and the knowledge that we could reach out to Dev at any time should difficulties arise. And they sure did.

It’s worth noting that Dev arranged all our ground transportation at each leg of the trip as well as a private guide for several excursions. We traveled in unexpected luxury on the excursions with a knowledgeable, friendly guide who really added depth to the experiences. Dev also strongly recommended a safari lodge other than the more popular (and expensive) choices we had researched ourselves on-line. It turned out to be a true hidden gem, upscale yet cozier and more intimate than the others.

One of us had an unfortunate, vacation-ending injury on the fourth day of the trip (bad fall resulting in a broken kneecap requiring immediate surgery). We contacted Dev almost immediately in near-panic about what to do and how to get home. He really rose to the occasion, reassuring us that he would help and we’d be safe. Dev made many on-the-fly arrangements for us, from finding last-minute hotel accommodations and dealing with the local airline to arranging ground transportation and making all the necessary cancellations/re-bookings. Following our return home, he provided gathered helpful information to support our travel insurance claim.

Although our trip did not work out as planned, needless to say we highly recommend Dev Panaino at Discover Africa and would absolutely work with him again.