Flying was a Game Changer

I worked with Adelle on our travel itinerary and from start to finish she was incredibly. She arranged all flights, transfers, accommodations and tours perfectly! The accommodations and tours were beyond our expectations! The entire experience was seamless and wonderful. I could not be happier that I choose this company and thank you Adelle for doing such a great job!

Our trip to Kenya and Tanzania met and exceeded expectations! The Africa Safari Expert took our group’s information and my requests and created a trip that hit all the highlights of an African Safari. The itinerary took us through two countries and six regions – all with different views, animals and people. Accommodations were nicer than expected (even the temporary camp) and all were clean with extremely attentive and helpful personnel. All our guides were very knowledgeable, got us closer than expected to a wide range of animals and were responsive to our requests. For six days of the 12-day trip, we had two Discover Africa guides who were tremendous – they were nice, enthusiastic, friendly and extremely knowledgeable. It was obvious they were quite experienced, with books and maps to enhance their information.

Normally I love planning our trips but quickly realized it needed a professional since African travel is complicated by many factors. I picked Discover Africa because of a friend’s recommendation and their reviews. During the planning process, the Discover Africa representative provided an itinerary with detailed information (including pictures of the lodgings). Once the trip was booked, our representative made changes when our flights to/from were rebooked. As the trip got closer, they sent us comprehensive travel information (including pre-trip checklists). And there was an online link to our itinerary we used while on the trip!

I was especially impressed by all the vendors they used. All the guides, cars and planes were ready for us – no searching or waiting. All the lodgings were beautiful. And when there was an issue with a hotel (a water leak in one of the wings), another hotel had already been arranged (equally nice and down the street, and we got a free dinner too!).

Many thanks to Discover Africa for organising a great trip to Victoria Falls and Botswana. Chrizaan was extremely helpful in planning the trip (including promptly arranging visa related paperwork etc) and answering queries. The quality of the accommodations was great (with a particular shout-out to Jackalberry Lodge in Chobe, which is a beautiful property) with excellent service throughout. The guides at Chobe and the Okavango Delta worked hard to make sure that the wildlife sightings were great (was just a little unlucky given the recent freak flooding in the Delta – even then, I had two excellent leopard sightings in Khwai!). Would gladly reach out to Discover Africa to help plan future safaris.

Chrizaan was wonderful. She took our requests to heart and created a once in a lifetime trip for us. The transportation was arranged flawlessly and the safaris were breathtaking. We saw so much and did so much but it didn’t feel rushed. I would recommend Chrizaan 100%. It was a truly amazing trip.

Cayleigh put together an 18 day tour of Victoria Falls, Botswana and Namibia that was the best trip we have ever taken! The service was so personal and professional, we were taken care of every single step of the way. When a flight was cancelled for some of our party, Cayleigh was immediately in touch even though she was on vacation. Any time we had a question, Cayleigh was quick to respond. When our flights were changed and we were scheduled to arrive in the evening, she made sure that a dinner was waiting for us at the hotel. The accomodations were amazing, the staff at each lodge were awesome. All of our meals were exceptional, and included most of our beer and wine. Truly, it was an experience we will never forget.

From start to finish, every phase of our trip was seamless. From the man who greeted us at Nairobi airport when we arrived to the woman who assisted us at our departure, we were taken care of perfectly. Our lodges at Saruni Samburu and Saruni Mara were beautiful. The staff was welcoming and we had genuine conversations that gave us an appreciation of their culture. Matthys at Discover Africa listened to our priorities. He communicated well and made our remarkable safari to Kenya a dream come true.