Flying was a Game Changer

This was our first experience using an online booking agent and it was outstanding. Justin went through our requirements even though we were pretty sure we knew what we wanted (we really didn’t!) and came up with a plan that met our needs, including coordination with our existing travel plans. I can’t say enough good things about Justin and the folks at Discover Africa Safaris.

I was very pleased with the information, help and booking process provided by Cayleigh

We had an amazing time, and loved every minute. The tour was very well planned, and dealt with the many changes we made with ease.

I was recommended Discover Africa by a friend who raved about them for their African Safari adventure and they didn’t disappoint. From the start the communication was timely, despite the time zone difference, and the advice was thorough and precise. It seemed to me that our agent, Susan, was always available no matter what time I was communicating with her. More than that she regularly checked in with me during our trip to make sure all was going well and checked us in for all our internal flights ahead of time.

The first thing Susan did was to find out what we wanted from our trip and then used that to tailor an itinary that met all our desires. Susan’s intimate knowledge of tourism in Africa had us booked into game reserves and guides in South Africa and Kenya which had all the big 5 on display plus more. The accommodation and tour guides she organised were fantastic.

Thanks to Susan we have had an African adventure taking in Karongwe and Masai Mara game reserves, Victoria Falls and the beautiful city of Cape Town which has provided photos, videos and memories we will cherish for the rest of our lives.

The service we recieved from Discover Africa was exceptional and went beyond our expectations. I couldn’t recommend them more highly.

Discover Africa and their trip advisor Megan Warrington did a fantastic job arranging our trip to Cape Town, Victoria Falls (Zimbabwe), and the Chobe River and Kwara Camp in Botswana. We originally planned this trip a few years ago, but had to cancel. Megan was able to resurrect our itinerary with a few improvements this year. The trip details they provided were very accurate and helped us in our planning (and packing). All the transfers/transportation went without a hitch. Greeters met us at each location and guided us to the appropriate next step.

All the accommodations they booked us in were top notch; better than we anticipated. In particular, they had booked us into a camp in the Okavanga delta run by the Kwando Safari company. When they Kwando company ended up closing the camp for renovations Megan made sure that Kwando upgraded our camp and we ended up at the amazing Kwara camp, their flagship location, with no additonal cost or bother for us. (That camp was amazing great wildlife, staff, food and “tents”.)

I would recommend Discover Africa and Megan to anyone planning a trip to the Southern Africa area for a safari or city visit.

Our safari trip to South Africa was nothing short of spectacular and I would like to thank Chrizaan for putting together a wonderful itinerary for us. Our first contact with Discover Africa was with a consultant who was amazing and very personable. Our planning was over a year out and, unfortunately, she moved on but I appreciated Alice Lombard (Head of Sales and Operations) stepping in and referring us to Chrizaan. I couldn’t have asked for a better consultant.

Because of our location the time discrepancy made communication a bit challenging, but through emails, WhatsApp and Zoom calls the interactions with Chrizaan were all timely and efficient (1/2 hr blocks of time were set aside on Chrizaan’s schedule where one could book Zoom chats). I liked the web design they use to view options for personalized itineraries – descriptions on potential lodges, information on daily activities etc.

Our trip included a 4 day visit to Cape Town before our safari and Chrizaan arranged all the necessary flights, transfers and tours associated and everything went smoothly. Little things like sending us an email with our flight reservation so we could check in 24 hrs before our flight were much appreciated. If we had questions during our trip she was always available. We thought that this safari was going to be a once in a lifetime trip but our experience made us feel like it’s something we would love to do again and I wouldn’t hesitate to use Chrizaan and Discover Africa once again.