Rwanda in December

We are based in Sydney and had our initial conversation with Cayleigh Brown by video. She came back to us with a proposed itinerary and was very accommodating of one of our guests who uses a wheelchair.

The iitinerary was fantastic and built so that each experience was even better than the last (something we didnt think was possible at the beginning). all our transfers and flights went without a hitch – it was superb.

Thank you Cayleigh!

First safari for us – 3 days in Arusha, 2 Tarangire, 2 Ngorongo, 4 Serengeti and 6 in Zanzibar.

We found the choice of potential locations, accommodation, routes etc almost bewildering at first. Matthys at DA carefully sought to understand we were looking for and came up (after a couple of face to face discussions and several emails) with a suitable schedule

Pre and mid trip communication was excellent. The DA portal is very detailed and comprehensive and the app was very useful on a day to day basis once we arrived in Tanzania.

The recommended accommodation and transport was mostly superb, only issue was transferring from Kogatendi to Zanzibar where a supposed direct flight was in fact 2 flights with a 2 hour delay on the second, meaning we arrived in Zanzibar around 4 hours later than planned. We understand this happens quite regularly in the bush so not a big deal.

My wife was unfortunately taken ill during the trip (not attaching any blame to any lodge or hotel, these things can happen any time). An initial doctor visit was very well handled by our first guide (en route from Tarangire to Ngongoro), and after a slight recovery she again went downhill when we in the Serengeti. Between Matthys from DA and our driver in Zanzibar a hospital visit was pre-arranged when we arrived and the recommended hospital was excellent. The camps in Ngongoro, Serengeti and the hotel in Zanzibar really couldn’t have done any more to make sure she was as comfortable as possible.

The accommodation was fabulous in all locations and the two guides/drivers absolutely exceptional. All arrangements went as planned and everyone we encountered were so friendly and helpful. Despite the illness disruption we saw many amazing things, too many to list here,

Would very happily recommend DA and use them again.

Cayleigh put together an 18 day tour of Victoria Falls, Botswana and Namibia that was the best trip we have ever taken! The service was so personal and professional, we were taken care of every single step of the way. When a flight was cancelled for some of our party, Cayleigh was immediately in touch even though she was on vacation. Any time we had a question, Cayleigh was quick to respond. When our flights were changed and we were scheduled to arrive in the evening, she made sure that a dinner was waiting for us at the hotel. The accomodations were amazing, the staff at each lodge were awesome. All of our meals were exceptional, and included most of our beer and wine. Truly, it was an experience we will never forget.

Chrizaan Troch of Discover Africa helped us organize a recent safari in Chobe National Park. She was great to deal with – listened to what we wanted, and also offered other suggestions. She was very efficient, and always replied promptly to our questions.

We had a wonderful experience! We would happily contact Chrizaan for our next holiday in Africa.

It was an extensive planning process to put together a 24 day safari and adventure trip covering Victoria Falls, Mana Pools and Hwange Park in Zimbabwe, followed by a wonderful experience in Botswana on the Chobe River and Okvango Delta. There were flight considerations and a few changed plans along the way. I was worried that I was becoming a bore but no, Adelle was just as excited to plan my trip as I was to go on it. Finally the day arrived and I boarded my flights and arrived in Victoria Falls after 36 hours of travel. There waiting for me was my shuttle driver and the hotel was amazing. The next day the same level of service and off to Mana Pools I went. Same wonderful level of service.

But 1.5 days later I fell in the middle of the night and fractured two discs in my back. The care and support I received from Adelle is what got me through what could have turned into a tragedy. She was there for me every step of the way and continued to check in with me after I was finally safe at home. I don’t know what I would have done without her. A 5 star rating is simply not enough. Discover Africa and Adelle deserve a million stars. Once my back is healed we will begin the planning process again. They have won not only my repeat business but also my heart. I cannot sing their praises loudly enough.

Discover Africa and their trip advisor Megan Warrington did a fantastic job arranging our trip to Cape Town, Victoria Falls (Zimbabwe), and the Chobe River and Kwara Camp in Botswana. We originally planned this trip a few years ago, but had to cancel. Megan was able to resurrect our itinerary with a few improvements this year. The trip details they provided were very accurate and helped us in our planning (and packing). All the transfers/transportation went without a hitch. Greeters met us at each location and guided us to the appropriate next step.

All the accommodations they booked us in were top notch; better than we anticipated. In particular, they had booked us into a camp in the Okavanga delta run by the Kwando Safari company. When they Kwando company ended up closing the camp for renovations Megan made sure that Kwando upgraded our camp and we ended up at the amazing Kwara camp, their flagship location, with no additonal cost or bother for us. (That camp was amazing great wildlife, staff, food and “tents”.)

I would recommend Discover Africa and Megan to anyone planning a trip to the Southern Africa area for a safari or city visit.