Elewana Arusha Coffee Lodge

From the very beginning, Bianca was a wonderful help in planning our South African safari. Her knowledge, attention to detail, and thoughtful recommendations made our trip truly exceptional.

Becks Safari Lodge was, in our group’s opinion, a six-star experience. The attention to detail throughout the property, in our luxurious rooms, during every meal, and on the game drives was simply impeccable. Every aspect exceeded our expectations.

There were so many standout moments, but for me, the most memorable was the way the staff came together to celebrate my friend’s birthday. From the delicious cake they prepared to their beautiful singing voices that sounded like angels, it was a heartfelt experience that we will treasure for the rest of our lives.

Bianca also recommended that we spend three nights in Franschhoek, and it turned out to be one of the highlights of our South African adventure. It was a perfect recommendation.

We cannot thank Bianca enough for helping create such an unforgettable holiday, and we will definitely book through her again on our next visit to South Africa.

Booking with Justin at Discover Africa, to plan my safari and Victoria Falls adventure turned out to be the best choice I made. Right from the start, Justin was friendly, responsive, and incredibly thorough—he answered all my questions and provided a detailed itinerary with great accommodation and tour options.

The wildlife encounters were amazing, thanks to local guides, and Victoria Falls was spectacular.

I really appreciated how Justin checked in with me throughout the entire trip to make sure everything was perfect and answered any questions.

My experience with Discover Africa was exceptional, and I couldn’t be more grateful. I’d recommend Justin and the Discover Africa agency to anyone without hesitation.

Cayleigh put together an 18 day tour of Victoria Falls, Botswana and Namibia that was the best trip we have ever taken! The service was so personal and professional, we were taken care of every single step of the way. When a flight was cancelled for some of our party, Cayleigh was immediately in touch even though she was on vacation. Any time we had a question, Cayleigh was quick to respond. When our flights were changed and we were scheduled to arrive in the evening, she made sure that a dinner was waiting for us at the hotel. The accomodations were amazing, the staff at each lodge were awesome. All of our meals were exceptional, and included most of our beer and wine. Truly, it was an experience we will never forget.

I chose a travel agency for four reasons. Years in business, quantity and quality of reviews, customisability, and local expertise. Discover Africa and my agent, Adelle, met or exceeded all expectations. I gave Adelle my budget and modified one of their suggested tours. Five stars.

We had a wonderful experience with Discover Africa and, specifically, Dev Panaino. Dev helped us plan a dream vacation to South Africa and Zimbabwe and made the planning from our end effortless. We met with Dev via Zoom calls for the initial trip planning, and he regularly followed up with us via email. Dev was personable, easy to work with, and really listened when we outlined the experiences we desired on this trip. He designed an itinerary that met and even exceeded all our goals. With his knowledge of the area, he had great ideas for enhancing our adventure. Discover Africa provided us with comprehensive information on how to prepare for the trip down to the smallest detail. We left home with our travel documents safely in tow and the knowledge that we could reach out to Dev at any time should difficulties arise. And they sure did.

It’s worth noting that Dev arranged all our ground transportation at each leg of the trip as well as a private guide for several excursions. We traveled in unexpected luxury on the excursions with a knowledgeable, friendly guide who really added depth to the experiences. Dev also strongly recommended a safari lodge other than the more popular (and expensive) choices we had researched ourselves on-line. It turned out to be a true hidden gem, upscale yet cozier and more intimate than the others.

One of us had an unfortunate, vacation-ending injury on the fourth day of the trip (bad fall resulting in a broken kneecap requiring immediate surgery). We contacted Dev almost immediately in near-panic about what to do and how to get home. He really rose to the occasion, reassuring us that he would help and we’d be safe. Dev made many on-the-fly arrangements for us, from finding last-minute hotel accommodations and dealing with the local airline to arranging ground transportation and making all the necessary cancellations/re-bookings. Following our return home, he provided gathered helpful information to support our travel insurance claim.

Although our trip did not work out as planned, needless to say we highly recommend Dev Panaino at Discover Africa and would absolutely work with him again.

Susan took care of us from the planning to the experience itself. She was always available for us in answering questions and find best solutions. While on tour she kept in contact with us all the time. In terms of services, very well organized and reliable local operators (Namibia).