Graskop Hotel

After a 10-day trip to South Africa with my wife, I’m still raving about the experience Discover Africa put together for us. We worked with Matthys Van Aswegen, who was fantastic from start to finish. He listened to what we wanted, rolled with a few changes of heart on our part without any hassle, and built an itinerary that ended up being exactly right for us. Every guide and driver we had was excellent and always punctual, and the places we stayed – both in Cape Town and on safari – were stunning. Nothing about the trip felt disjointed or stressful; it all just flowed. Honestly one of the best trips we’ve ever taken.

Our trip to Kenya and Tanzania met and exceeded expectations! The Africa Safari Expert took our group’s information and my requests and created a trip that hit all the highlights of an African Safari. The itinerary took us through two countries and six regions – all with different views, animals and people. Accommodations were nicer than expected (even the temporary camp) and all were clean with extremely attentive and helpful personnel. All our guides were very knowledgeable, got us closer than expected to a wide range of animals and were responsive to our requests. For six days of the 12-day trip, we had two Discover Africa guides who were tremendous – they were nice, enthusiastic, friendly and extremely knowledgeable. It was obvious they were quite experienced, with books and maps to enhance their information.

Normally I love planning our trips but quickly realized it needed a professional since African travel is complicated by many factors. I picked Discover Africa because of a friend’s recommendation and their reviews. During the planning process, the Discover Africa representative provided an itinerary with detailed information (including pictures of the lodgings). Once the trip was booked, our representative made changes when our flights to/from were rebooked. As the trip got closer, they sent us comprehensive travel information (including pre-trip checklists). And there was an online link to our itinerary we used while on the trip!

I was especially impressed by all the vendors they used. All the guides, cars and planes were ready for us – no searching or waiting. All the lodgings were beautiful. And when there was an issue with a hotel (a water leak in one of the wings), another hotel had already been arranged (equally nice and down the street, and we got a free dinner too!).

We are based in Sydney and had our initial conversation with Cayleigh Brown by video. She came back to us with a proposed itinerary and was very accommodating of one of our guests who uses a wheelchair.

The iitinerary was fantastic and built so that each experience was even better than the last (something we didnt think was possible at the beginning). all our transfers and flights went without a hitch – it was superb.

Thank you Cayleigh!

Many thanks to Discover Africa for organising a great trip to Victoria Falls and Botswana. Chrizaan was extremely helpful in planning the trip (including promptly arranging visa related paperwork etc) and answering queries. The quality of the accommodations was great (with a particular shout-out to Jackalberry Lodge in Chobe, which is a beautiful property) with excellent service throughout. The guides at Chobe and the Okavango Delta worked hard to make sure that the wildlife sightings were great (was just a little unlucky given the recent freak flooding in the Delta – even then, I had two excellent leopard sightings in Khwai!). Would gladly reach out to Discover Africa to help plan future safaris.

This was the most thrilling vacation I have ever taken. Justin at Discover Africa planned everything down to the finest detail so it was effortless, magical and perfect from start to finish. A trip of a lifetime and then some!

Very professional in the approach of customer’s needs. Intelligent in the approach and in the design of our safari in Botswana taking into account some of the constraints that we had. We were extremely happy with all the camps that were recommended to us. Thumbs up!