Review: Safari in Botswana, South Africa, and Zimbabwe

First safari for us – 3 days in Arusha, 2 Tarangire, 2 Ngorongo, 4 Serengeti and 6 in Zanzibar.

We found the choice of potential locations, accommodation, routes etc almost bewildering at first. Matthys at DA carefully sought to understand we were looking for and came up (after a couple of face to face discussions and several emails) with a suitable schedule

Pre and mid trip communication was excellent. The DA portal is very detailed and comprehensive and the app was very useful on a day to day basis once we arrived in Tanzania.

The recommended accommodation and transport was mostly superb, only issue was transferring from Kogatendi to Zanzibar where a supposed direct flight was in fact 2 flights with a 2 hour delay on the second, meaning we arrived in Zanzibar around 4 hours later than planned. We understand this happens quite regularly in the bush so not a big deal.

My wife was unfortunately taken ill during the trip (not attaching any blame to any lodge or hotel, these things can happen any time). An initial doctor visit was very well handled by our first guide (en route from Tarangire to Ngongoro), and after a slight recovery she again went downhill when we in the Serengeti. Between Matthys from DA and our driver in Zanzibar a hospital visit was pre-arranged when we arrived and the recommended hospital was excellent. The camps in Ngongoro, Serengeti and the hotel in Zanzibar really couldn’t have done any more to make sure she was as comfortable as possible.

The accommodation was fabulous in all locations and the two guides/drivers absolutely exceptional. All arrangements went as planned and everyone we encountered were so friendly and helpful. Despite the illness disruption we saw many amazing things, too many to list here,

Would very happily recommend DA and use them again.

Was just awesome, pre-service to service and after-service, just great. At the lodge, the staff had a special birthday party for my son who turned 16. The drives were awesome too….

We had an amazing safari experience in Botswana thanks to Chrizaan!

She planned everything perfectly and was very professional, honest, and helpful throughout the entire trip. She supported us every step of the way and was always available whenever we needed assistance.

Thank you so much, Chrizaan, for everything you did for us. You organized an unforgettable trip and created memories that we will cherish forever. Highly recommended!

Our entire experience was magnificent. Everything was in place and perfectly reliable. We wanted for nothing and were taken care of every step of the way. To use the word “life changing” seems so cliché, but my husband and I both found the whole trip an amazing experience. From the first day we felt like we were in good hands. Communications from the start of planning to our trip home were clear and precise.

Fantastic support in planning a once in a lifetime trip with amazing recommendations of places to stay whilst maximising the budget set. Thank you Chrizaan for your attention to detail in making this such a special trip. The partnership between Imvelo and the local community in Hwange was so special to witness, with the added benefit of walking with the rhinos!

Our safari trip to South Africa was nothing short of spectacular and I would like to thank Chrizaan for putting together a wonderful itinerary for us. Our first contact with Discover Africa was with a consultant who was amazing and very personable. Our planning was over a year out and, unfortunately, she moved on but I appreciated Alice Lombard (Head of Sales and Operations) stepping in and referring us to Chrizaan. I couldn’t have asked for a better consultant.

Because of our location the time discrepancy made communication a bit challenging, but through emails, WhatsApp and Zoom calls the interactions with Chrizaan were all timely and efficient (1/2 hr blocks of time were set aside on Chrizaan’s schedule where one could book Zoom chats). I liked the web design they use to view options for personalized itineraries – descriptions on potential lodges, information on daily activities etc.

Our trip included a 4 day visit to Cape Town before our safari and Chrizaan arranged all the necessary flights, transfers and tours associated and everything went smoothly. Little things like sending us an email with our flight reservation so we could check in 24 hrs before our flight were much appreciated. If we had questions during our trip she was always available. We thought that this safari was going to be a once in a lifetime trip but our experience made us feel like it’s something we would love to do again and I wouldn’t hesitate to use Chrizaan and Discover Africa once again.