Becoming a Herdtracker Contributor

Our trip to Kenya and Tanzania met and exceeded expectations! The Africa Safari Expert took our group’s information and my requests and created a trip that hit all the highlights of an African Safari. The itinerary took us through two countries and six regions – all with different views, animals and people. Accommodations were nicer than expected (even the temporary camp) and all were clean with extremely attentive and helpful personnel. All our guides were very knowledgeable, got us closer than expected to a wide range of animals and were responsive to our requests. For six days of the 12-day trip, we had two Discover Africa guides who were tremendous – they were nice, enthusiastic, friendly and extremely knowledgeable. It was obvious they were quite experienced, with books and maps to enhance their information.

Normally I love planning our trips but quickly realized it needed a professional since African travel is complicated by many factors. I picked Discover Africa because of a friend’s recommendation and their reviews. During the planning process, the Discover Africa representative provided an itinerary with detailed information (including pictures of the lodgings). Once the trip was booked, our representative made changes when our flights to/from were rebooked. As the trip got closer, they sent us comprehensive travel information (including pre-trip checklists). And there was an online link to our itinerary we used while on the trip!

I was especially impressed by all the vendors they used. All the guides, cars and planes were ready for us – no searching or waiting. All the lodgings were beautiful. And when there was an issue with a hotel (a water leak in one of the wings), another hotel had already been arranged (equally nice and down the street, and we got a free dinner too!).

It was an amazing experience. We were worried about lodging and game drives but it turned out that Bianca did an amazing job arranging everything for us. I would highly recommend Bianca and Discover Africa if you ever decide to do a Safari.

First safari for us – 3 days in Arusha, 2 Tarangire, 2 Ngorongo, 4 Serengeti and 6 in Zanzibar.

We found the choice of potential locations, accommodation, routes etc almost bewildering at first. Matthys at DA carefully sought to understand we were looking for and came up (after a couple of face to face discussions and several emails) with a suitable schedule

Pre and mid trip communication was excellent. The DA portal is very detailed and comprehensive and the app was very useful on a day to day basis once we arrived in Tanzania.

The recommended accommodation and transport was mostly superb, only issue was transferring from Kogatendi to Zanzibar where a supposed direct flight was in fact 2 flights with a 2 hour delay on the second, meaning we arrived in Zanzibar around 4 hours later than planned. We understand this happens quite regularly in the bush so not a big deal.

My wife was unfortunately taken ill during the trip (not attaching any blame to any lodge or hotel, these things can happen any time). An initial doctor visit was very well handled by our first guide (en route from Tarangire to Ngongoro), and after a slight recovery she again went downhill when we in the Serengeti. Between Matthys from DA and our driver in Zanzibar a hospital visit was pre-arranged when we arrived and the recommended hospital was excellent. The camps in Ngongoro, Serengeti and the hotel in Zanzibar really couldn’t have done any more to make sure she was as comfortable as possible.

The accommodation was fabulous in all locations and the two guides/drivers absolutely exceptional. All arrangements went as planned and everyone we encountered were so friendly and helpful. Despite the illness disruption we saw many amazing things, too many to list here,

Would very happily recommend DA and use them again.

We really enjoyed our trip from South Africa to Botswana and Zimbabwe! Sometimes a lot of whether a trip is successful comes down to the logistics. In this case, Susan Veldman and the company took care of all details related to our accommodations, transitions between countries and transportation from day to day so that our trip was seamless. The vendors and their staffs (hotels, restaurants, drivers, etc.) were so helpful and friendly. The experience was amazing!

Justin Van Wyk from Discover Africa Safari did an outstanding job in planning our perfect Safari. All travel and transfers between airports and game lodges have been flawless! The lodges and safari experiences have been awesome.

It was an extensive planning process to put together a 24 day safari and adventure trip covering Victoria Falls, Mana Pools and Hwange Park in Zimbabwe, followed by a wonderful experience in Botswana on the Chobe River and Okvango Delta. There were flight considerations and a few changed plans along the way. I was worried that I was becoming a bore but no, Adelle was just as excited to plan my trip as I was to go on it. Finally the day arrived and I boarded my flights and arrived in Victoria Falls after 36 hours of travel. There waiting for me was my shuttle driver and the hotel was amazing. The next day the same level of service and off to Mana Pools I went. Same wonderful level of service.

But 1.5 days later I fell in the middle of the night and fractured two discs in my back. The care and support I received from Adelle is what got me through what could have turned into a tragedy. She was there for me every step of the way and continued to check in with me after I was finally safe at home. I don’t know what I would have done without her. A 5 star rating is simply not enough. Discover Africa and Adelle deserve a million stars. Once my back is healed we will begin the planning process again. They have won not only my repeat business but also my heart. I cannot sing their praises loudly enough.