Laluka Safari Lodge

The trip that was put together by Chrizaan Troch at Discover Africa was amazing. The accommodation was perfect as was the driving experience. This was our third self drive tour in Namibia and it was one of the best. Maps, accommodation, car, support all seamless.

I used Discover Africa services for organizing our South African safari. Justin was our organizer, he did an excellent job. He was very communicative, responsive and very helpful. He helped us all the way and kept in contact also during the Safari. I will definitely be in touch for my future plans.

Our safari trip to South Africa was nothing short of spectacular and I would like to thank Chrizaan for putting together a wonderful itinerary for us. Our first contact with Discover Africa was with a consultant who was amazing and very personable. Our planning was over a year out and, unfortunately, she moved on but I appreciated Alice Lombard (Head of Sales and Operations) stepping in and referring us to Chrizaan. I couldn’t have asked for a better consultant.

Because of our location the time discrepancy made communication a bit challenging, but through emails, WhatsApp and Zoom calls the interactions with Chrizaan were all timely and efficient (1/2 hr blocks of time were set aside on Chrizaan’s schedule where one could book Zoom chats). I liked the web design they use to view options for personalized itineraries – descriptions on potential lodges, information on daily activities etc.

Our trip included a 4 day visit to Cape Town before our safari and Chrizaan arranged all the necessary flights, transfers and tours associated and everything went smoothly. Little things like sending us an email with our flight reservation so we could check in 24 hrs before our flight were much appreciated. If we had questions during our trip she was always available. We thought that this safari was going to be a once in a lifetime trip but our experience made us feel like it’s something we would love to do again and I wouldn’t hesitate to use Chrizaan and Discover Africa once again.

Discover Africa planned a fabulous trip for us! The travel planner came up with an itinerary that included everything we wanted; the trip was extremely well organized; the accommodations were lovely; and the activities were fun and interesting. We especially loved the Queen Victoria Hotel in Cape Town near the V&A waterfront and Beck’s Lodge in South Africa. The management at Beck’s was so friendly and helpful, our safari guide and tracker were extremely knowledgeable and personable, and the chefs were outstanding. I highly recommend Discover Africa!

My mum and I used Discover Africa Safaris to organise a 3 week trip to Zambia, Botswana and Namibia. Devryn (Dev) was absolutely fantastic. He really listened to what we were after and crafted a superb itinerary from beginning to end. He had some great advice about which direction to go and how to get between places and while mum and I were dubious about his ‘gradual experience crescendo’ (we thought we didn’t care if we ping ponged around) however, he was spot on and I think that totally made the trip for us! The whole thing went like clockwork and I would recommend them to anyone who would like a special experience on the beautiful African continent!

We had a wonderful experience with Discover Africa and, specifically, Dev Panaino. Dev helped us plan a dream vacation to South Africa and Zimbabwe and made the planning from our end effortless. We met with Dev via Zoom calls for the initial trip planning, and he regularly followed up with us via email. Dev was personable, easy to work with, and really listened when we outlined the experiences we desired on this trip. He designed an itinerary that met and even exceeded all our goals. With his knowledge of the area, he had great ideas for enhancing our adventure. Discover Africa provided us with comprehensive information on how to prepare for the trip down to the smallest detail. We left home with our travel documents safely in tow and the knowledge that we could reach out to Dev at any time should difficulties arise. And they sure did.

It’s worth noting that Dev arranged all our ground transportation at each leg of the trip as well as a private guide for several excursions. We traveled in unexpected luxury on the excursions with a knowledgeable, friendly guide who really added depth to the experiences. Dev also strongly recommended a safari lodge other than the more popular (and expensive) choices we had researched ourselves on-line. It turned out to be a true hidden gem, upscale yet cozier and more intimate than the others.

One of us had an unfortunate, vacation-ending injury on the fourth day of the trip (bad fall resulting in a broken kneecap requiring immediate surgery). We contacted Dev almost immediately in near-panic about what to do and how to get home. He really rose to the occasion, reassuring us that he would help and we’d be safe. Dev made many on-the-fly arrangements for us, from finding last-minute hotel accommodations and dealing with the local airline to arranging ground transportation and making all the necessary cancellations/re-bookings. Following our return home, he provided gathered helpful information to support our travel insurance claim.

Although our trip did not work out as planned, needless to say we highly recommend Dev Panaino at Discover Africa and would absolutely work with him again.