Travellers Rest

This was our first experience using an online booking agent and it was outstanding. Justin went through our requirements even though we were pretty sure we knew what we wanted (we really didn’t!) and came up with a plan that met our needs, including coordination with our existing travel plans. I can’t say enough good things about Justin and the folks at Discover Africa Safaris.

After discovering a high number of camps in and around the Okavango, and at a price higher than we typically go for on a safari, we were very unsure on the route to go down for our honeymoon (especially whilst trying to planning our wedding!). So we reached out to Adelle at Discover Africa Safaris and she put the perfect itinerary together for us, which matched our budget, and the experience far exceeded our expectations!

Rhys and Grace's Botswana Experience

We had a fantastic time at Rra Dinare, Moremi Crossing and Nxai Pan camps. All of the camps are managed by Kwando Safaris who are also exceptional. We had great wildlife sightings at all 3 camps – it was very hard to choose which camp we preferred as they are all amazing in their own way, as are the guides and staff at all camps. Adelle had also arranged private dinners and champagne for us at 2 of the 3 camps, which was a lovely addition. Our highlight was the camping out in the bush evening under the stars listening to the hippos calling and lions roaring all night.

All bookings were at luxurious and convenient places. The camp tents are beautifully decorated with a rustic look and feel. Food service were amazing for most part. The bush drives are as best as it could be given the rainy season etc. Punctuality has been an added attribute.

Megan Warrington was amazing to work with. She was very informative and kept us up to date on everything. I found out that I would need to have surgery a few days after returning from the trip and asked Megan if she would be able to arrange for a wheelchair to be at the airports and activities we had planned. She got everything scheduled and sent me confirmations within a short period of time…That is what you call service!!!!!

We had a wonderful experience with Discover Africa and, specifically, Dev Panaino. Dev helped us plan a dream vacation to South Africa and Zimbabwe and made the planning from our end effortless. We met with Dev via Zoom calls for the initial trip planning, and he regularly followed up with us via email. Dev was personable, easy to work with, and really listened when we outlined the experiences we desired on this trip. He designed an itinerary that met and even exceeded all our goals. With his knowledge of the area, he had great ideas for enhancing our adventure. Discover Africa provided us with comprehensive information on how to prepare for the trip down to the smallest detail. We left home with our travel documents safely in tow and the knowledge that we could reach out to Dev at any time should difficulties arise. And they sure did.

It’s worth noting that Dev arranged all our ground transportation at each leg of the trip as well as a private guide for several excursions. We traveled in unexpected luxury on the excursions with a knowledgeable, friendly guide who really added depth to the experiences. Dev also strongly recommended a safari lodge other than the more popular (and expensive) choices we had researched ourselves on-line. It turned out to be a true hidden gem, upscale yet cozier and more intimate than the others.

One of us had an unfortunate, vacation-ending injury on the fourth day of the trip (bad fall resulting in a broken kneecap requiring immediate surgery). We contacted Dev almost immediately in near-panic about what to do and how to get home. He really rose to the occasion, reassuring us that he would help and we’d be safe. Dev made many on-the-fly arrangements for us, from finding last-minute hotel accommodations and dealing with the local airline to arranging ground transportation and making all the necessary cancellations/re-bookings. Following our return home, he provided gathered helpful information to support our travel insurance claim.

Although our trip did not work out as planned, needless to say we highly recommend Dev Panaino at Discover Africa and would absolutely work with him again.

We had an absolutely amazing experience with this travel agency! Cayleigh was incredibly professional, friendly, and organized every detail of our trip flawlessly. All the transfers were perfectly arranged — we didn’t have to worry or struggle with anything from the moment we arrived until the end of our journey.

Even when we needed a last-minute flight change, Cayleigh handled everything quickly and efficiently. It made our trip completely stress-free. We felt truly taken care of every step of the way.

Highly recommended — we’ll definitely book with them again!