Singita Pamushana Lodge

Coming in absolutely blind on how to plan an Africa trip, I stumbled across Discover Africa Safaris on the internet and reached out for an inquiry. Susan responded and started off with a video conference to ask about what we were thinking. Susan was extremely knowledgeable and answered all my questions as well as providing great insights that I wasn’t thinking of. My trip had additional complexities since I was going to a family wedding before, but Susan was able to navigate logistics with ease. She provided 3 options for our trip. Once we picked, she handled all the bookings/reservations in Africa. After things were booked, she proactively reached out for trip reminders, checked us in on our domestic flights within Africa, and reached out to ask how things were going while we were on our trip. Everything went perfect. We had an absolutely wonderful experience with the booking process and most importantly discovering Africa. 100% recommend!

I was recommended Discover Africa by a friend who raved about them for their African Safari adventure and they didn’t disappoint. From the start the communication was timely, despite the time zone difference, and the advice was thorough and precise. It seemed to me that our agent, Susan, was always available no matter what time I was communicating with her. More than that she regularly checked in with me during our trip to make sure all was going well and checked us in for all our internal flights ahead of time.

The first thing Susan did was to find out what we wanted from our trip and then used that to tailor an itinary that met all our desires. Susan’s intimate knowledge of tourism in Africa had us booked into game reserves and guides in South Africa and Kenya which had all the big 5 on display plus more. The accommodation and tour guides she organised were fantastic.

Thanks to Susan we have had an African adventure taking in Karongwe and Masai Mara game reserves, Victoria Falls and the beautiful city of Cape Town which has provided photos, videos and memories we will cherish for the rest of our lives.

The service we recieved from Discover Africa was exceptional and went beyond our expectations. I couldn’t recommend them more highly.

Justin Van Wyk from Discover Africa Safari did an outstanding job in planning our perfect Safari. All travel and transfers between airports and game lodges have been flawless! The lodges and safari experiences have been awesome.

Vihann was responsive and friendly, worked patiently with me as I tweaked my itinerary three times. I researched the camps myself and Vihann supported with his local knowledge so the result was very memorable and extraordinary holiday. I was very happy with local transfers, guides were available to answer questions and food was top notch.

My mum and I used Discover Africa Safaris to organise a 3 week trip to Zambia, Botswana and Namibia. Devryn (Dev) was absolutely fantastic. He really listened to what we were after and crafted a superb itinerary from beginning to end. He had some great advice about which direction to go and how to get between places and while mum and I were dubious about his ‘gradual experience crescendo’ (we thought we didn’t care if we ping ponged around) however, he was spot on and I think that totally made the trip for us! The whole thing went like clockwork and I would recommend them to anyone who would like a special experience on the beautiful African continent!

We had a wonderful experience with Discover Africa and, specifically, Dev Panaino. Dev helped us plan a dream vacation to South Africa and Zimbabwe and made the planning from our end effortless. We met with Dev via Zoom calls for the initial trip planning, and he regularly followed up with us via email. Dev was personable, easy to work with, and really listened when we outlined the experiences we desired on this trip. He designed an itinerary that met and even exceeded all our goals. With his knowledge of the area, he had great ideas for enhancing our adventure. Discover Africa provided us with comprehensive information on how to prepare for the trip down to the smallest detail. We left home with our travel documents safely in tow and the knowledge that we could reach out to Dev at any time should difficulties arise. And they sure did.

It’s worth noting that Dev arranged all our ground transportation at each leg of the trip as well as a private guide for several excursions. We traveled in unexpected luxury on the excursions with a knowledgeable, friendly guide who really added depth to the experiences. Dev also strongly recommended a safari lodge other than the more popular (and expensive) choices we had researched ourselves on-line. It turned out to be a true hidden gem, upscale yet cozier and more intimate than the others.

One of us had an unfortunate, vacation-ending injury on the fourth day of the trip (bad fall resulting in a broken kneecap requiring immediate surgery). We contacted Dev almost immediately in near-panic about what to do and how to get home. He really rose to the occasion, reassuring us that he would help and we’d be safe. Dev made many on-the-fly arrangements for us, from finding last-minute hotel accommodations and dealing with the local airline to arranging ground transportation and making all the necessary cancellations/re-bookings. Following our return home, he provided gathered helpful information to support our travel insurance claim.

Although our trip did not work out as planned, needless to say we highly recommend Dev Panaino at Discover Africa and would absolutely work with him again.