Ole Serai Luxury Camp Seronera

Our trip to Kenya and Tanzania met and exceeded expectations! The Africa Safari Expert took our group’s information and my requests and created a trip that hit all the highlights of an African Safari. The itinerary took us through two countries and six regions – all with different views, animals and people. Accommodations were nicer than expected (even the temporary camp) and all were clean with extremely attentive and helpful personnel. All our guides were very knowledgeable, got us closer than expected to a wide range of animals and were responsive to our requests. For six days of the 12-day trip, we had two Discover Africa guides who were tremendous – they were nice, enthusiastic, friendly and extremely knowledgeable. It was obvious they were quite experienced, with books and maps to enhance their information.

Normally I love planning our trips but quickly realized it needed a professional since African travel is complicated by many factors. I picked Discover Africa because of a friend’s recommendation and their reviews. During the planning process, the Discover Africa representative provided an itinerary with detailed information (including pictures of the lodgings). Once the trip was booked, our representative made changes when our flights to/from were rebooked. As the trip got closer, they sent us comprehensive travel information (including pre-trip checklists). And there was an online link to our itinerary we used while on the trip!

I was especially impressed by all the vendors they used. All the guides, cars and planes were ready for us – no searching or waiting. All the lodgings were beautiful. And when there was an issue with a hotel (a water leak in one of the wings), another hotel had already been arranged (equally nice and down the street, and we got a free dinner too!).

First safari for us – 3 days in Arusha, 2 Tarangire, 2 Ngorongo, 4 Serengeti and 6 in Zanzibar.

We found the choice of potential locations, accommodation, routes etc almost bewildering at first. Matthys at DA carefully sought to understand we were looking for and came up (after a couple of face to face discussions and several emails) with a suitable schedule

Pre and mid trip communication was excellent. The DA portal is very detailed and comprehensive and the app was very useful on a day to day basis once we arrived in Tanzania.

The recommended accommodation and transport was mostly superb, only issue was transferring from Kogatendi to Zanzibar where a supposed direct flight was in fact 2 flights with a 2 hour delay on the second, meaning we arrived in Zanzibar around 4 hours later than planned. We understand this happens quite regularly in the bush so not a big deal.

My wife was unfortunately taken ill during the trip (not attaching any blame to any lodge or hotel, these things can happen any time). An initial doctor visit was very well handled by our first guide (en route from Tarangire to Ngongoro), and after a slight recovery she again went downhill when we in the Serengeti. Between Matthys from DA and our driver in Zanzibar a hospital visit was pre-arranged when we arrived and the recommended hospital was excellent. The camps in Ngongoro, Serengeti and the hotel in Zanzibar really couldn’t have done any more to make sure she was as comfortable as possible.

The accommodation was fabulous in all locations and the two guides/drivers absolutely exceptional. All arrangements went as planned and everyone we encountered were so friendly and helpful. Despite the illness disruption we saw many amazing things, too many to list here,

Would very happily recommend DA and use them again.

We worked with Discover Africa to arrange our first ever Safari. Chrizaan from Discover Africa did a tremendous job in first understanding our requirements and wishes and then translating them into the perfect trip for us!

Everything was organized to the point and we did not have to fret about anything. We just had to bring our passport, money and good mood to enjoy an incredible vacation.

We felt like travelling with family!

Everybody was extremely friendly and the game reserves and lodges were first class. We saw all the animals we could have wished for and even more. We took so many photos, it will take weeks for us to decide which are the best ones. This is a great “problem” to have after such an exciting vacation. We are already talking about our next trip to Africa – and we would choose Discover Africa to organize the next trip for us again!

This was the most thrilling vacation I have ever taken. Justin at Discover Africa planned everything down to the finest detail so it was effortless, magical and perfect from start to finish. A trip of a lifetime and then some!

I used Discover Africa services for organizing our South African safari. Justin was our organizer, he did an excellent job. He was very communicative, responsive and very helpful. He helped us all the way and kept in contact also during the Safari. I will definitely be in touch for my future plans.