Labotessa

We booked our safari trip through Justin van Wyk from Discover Africa, and we couldn’t be happier with the experience.

He organized and booked everything from A to Z, so we didn’t have to worry about anything at all. Throughout the entire trip, we stayed in close contact, and he regularly checked in to make sure everything was going well.

We are extremely satisfied with his work and truly appreciated his professionalism and attention to detail.

We would highly recommend both him and the agency anytime!

I contacted a few agency, Discover Africa was fast to respond. Every steps of the way in planning to the very end of departure, all things were planned with precise accuracy. Adelle was always in communication and ready to help and answer everything.

Frank, my guide and driver, was beyond expectations. I was an unusually quiet person, and somehow Frank seems to know that and provided me a perfect safari experience with just enough information and friendliness without making it seems overwhelming for me. He somehow noticed a lot of details while searching for animals, birds, plants and even insects while driving in the relatively difficult paths.

Both accommodations suggested by Adelle were great. I couldn’t ask for more. As a solo traveller, it isn’t always easy. It turned out to be beyond I had ever dreamed of. The feeling and experience when we stopped in the middle of hundreds or thousands of animals walking around us in the same direction was more than words can describe. Thank you Adelle. Thank you Frank.

Thank you Ngorongoro Lion’s Paw, and thank you Kirimu Camp. I am already thinking about my next experience with Discover Africa.

We travel a lot. I don’t normally write reviews and I typically plan and book everything myself because I am very exacting when it comes to the itinerary, logistics, accommodations, activities, etc. – everything must be perfect. When planning this trip, I vetted and researched at least 10 top-rated companies (including phone interviews) and reviewed a dozen itineraries before beginning to work with Discover Africa and Susan Veldman.

We were a group of 2 couples traveling together on a complex itinerary with high expectations, a restricted amount of time, and a budget range. Susan was patient, professional, friendly, and expertly knowledgeable. She worked with all of our parameters, spent hours on Zoom calls with me, and put together a lifetime experience trip to Tanzania and several other locations that was seamless and exceptional. In addition, Susan checked in with me regularly during our trip to make sure that everything was going well.

We had it all – incredible private guides, perfectly located accommodations, a great combination of luxury and simplicity to meet our desired experience at each location, and enriching experiences.

While on the trip, I was also pleased to hear from independent local operators that Discover Africa is highly regarded in the industry as an ethical company that is one of the best.

Save time and effort – I have done all of the work for you! (lol) – I highly recommend Susan at Discover Africa for your safari dreams!

We had a wonderful experience with Discover Africa and, specifically, Dev Panaino. Dev helped us plan a dream vacation to South Africa and Zimbabwe and made the planning from our end effortless. We met with Dev via Zoom calls for the initial trip planning, and he regularly followed up with us via email. Dev was personable, easy to work with, and really listened when we outlined the experiences we desired on this trip. He designed an itinerary that met and even exceeded all our goals. With his knowledge of the area, he had great ideas for enhancing our adventure. Discover Africa provided us with comprehensive information on how to prepare for the trip down to the smallest detail. We left home with our travel documents safely in tow and the knowledge that we could reach out to Dev at any time should difficulties arise. And they sure did.

It’s worth noting that Dev arranged all our ground transportation at each leg of the trip as well as a private guide for several excursions. We traveled in unexpected luxury on the excursions with a knowledgeable, friendly guide who really added depth to the experiences. Dev also strongly recommended a safari lodge other than the more popular (and expensive) choices we had researched ourselves on-line. It turned out to be a true hidden gem, upscale yet cozier and more intimate than the others.

One of us had an unfortunate, vacation-ending injury on the fourth day of the trip (bad fall resulting in a broken kneecap requiring immediate surgery). We contacted Dev almost immediately in near-panic about what to do and how to get home. He really rose to the occasion, reassuring us that he would help and we’d be safe. Dev made many on-the-fly arrangements for us, from finding last-minute hotel accommodations and dealing with the local airline to arranging ground transportation and making all the necessary cancellations/re-bookings. Following our return home, he provided gathered helpful information to support our travel insurance claim.

Although our trip did not work out as planned, needless to say we highly recommend Dev Panaino at Discover Africa and would absolutely work with him again.

Susan took care of us from the planning to the experience itself. She was always available for us in answering questions and find best solutions. While on tour she kept in contact with us all the time. In terms of services, very well organized and reliable local operators (Namibia).

We had been thinking about a Southern Africa safari trip for a few years and had some valuable input from Zimbabwean friends who had been on tour many times. So we had a general idea of when and where but needed guidance on the finer details and options, as well as someone to put it all together once we’d agreed on an itinerary (South Africa, Zimbabwe and Botswana). This was possibly going to be our one and only trip of this type so we wanted to get it right!

I saw an ad for a tour similar to what I had in mind so contacted Discover Africa (DA). Devryn was able to clearly outline his preferences that would meet the brief. He suggested the order of travel, how long at each place, what type of accommodation (generally getting better as we progressed), how to get from A to B, etc., via several email conversations.

We had a Zoom meeting with him before finalising the plan, where we were able to ask further questions, which he was able to answer confidently and competently, given he had been to these places himself.

We felt confident enough with his recommendations to lock it in 12 months ahead of the trip.
Naturally, you anticipate some things will go wrong on tour, e.g., a missed connection, a guide not turning up, or accommodation not being as described, and we were mentally prepared for that.

Garry's Safari Experience

However, every connection was made on time and the accommodation exceeded our high expectations!

The Safari experience itself (which Devryn obviously couldn’t guarantee) was superb. The guides from the lodges we used were experienced, informative, respectful of the animals, and considerate of what we had and hadn’t seen previously and so every day (twice a day!) was another trip into the unknown. Everyone hopes to see the Big 5, which we did early on. After that it was a matter of literally sitting back in the jeep and seeing what would turn up. The birdlife was better than I expected (the lilac-breasted roller was a favourite), and seeing small animals like mongooses (4 different species), a chameleon and a steenbok were unexpected highlights.

The food was varied at the various lodges, with usually a buffet of 3 main courses of western-style cuisine (although I ate wildebeest, crocodile, kudu and springbok when it was offered). We finished off with 3 nights in Cape Town to let the Safari experience sink in, which was a very good move.

So in summary, we did some initial research, worked out a plan with Devryn, and he nailed the brief. We’ll never know if it could have been even better, but I seriously doubt it.