Communication: I reached out to multiple tour agencies when trying to book my safari. Out of all of them, Discover Africa stood out the most. Their communication response was excellent. They responded emails quickly, gave the option of communicating through WhatsApp, and phone calls. This was key in getting the conversation rolling.
Helpfulness: The agent I worked with was Megan. She took the time to understand my interests, budget, and questions. Based on that, she provided more personalized options when deciding the proper safari lodges, travel, and accommodations to consider.
Easiness: The agency provided very detailed and personalized itinerary just for me online and a PDF version on email as well. Even once the safari was booked many months in advance, Megan reached out about a week before my travel dates and sent all the documents necessary to make my travels easy pre-tour, during the tour, and post tour.
I will definitely consider using Discover Africa again next time I am back.
Safari planned by: Megan Warrington