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I think it’s important to first note that we originally booked this trip for a 2020 visit, and due to the outbreak of Covid, we had to postpone it … And postpone it again … And postpone it again … And then postpone it for health reasons … And then we were finally able to travel.
Through each of these re-bookings, we had the option of getting a refund or to move forward. The company never once suggested that we would lose money as a result of all the rebookings; also, each time we rebooked we made slight changes, and Alice was very flexible and able to accommodate.
Even wants we traveled, due to a slight passport glitch, Alice was able to jump in and assist us. The places we stayed were all excellent, the animal sightings were countless, the service, the food …. All were excellent! We truly enjoyed every minute of this experience of a lifetime! .
Safari planned by: Alice Lombard
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1 Mar 2019
