Why book with Discover Africa?

Our team of journey experts have travelled extensively throughout Africa, having seen and experienced everything they need to tailor-make the perfect safari for you. Here are 14 reasons people have trusted us with their African holidays since 2002.

1 We’ll give you the African safari you really want

The journeys you can see on this website are some of the very best ways to experience Africa. However, these journeys can – and, we believe, should – be tailored to your particular needs.

At Discover Africa, we listen to you to find out what you need and desire from your African safari – and that’s what we build for you. Our travel experts work with you to tailor-make the holiday of a lifetime.

2 We know Africa

With more than 40 years’ collective experience in the African travel industry, we have the expertise to make sure you enjoy Africa at its best.

Read the Discover Africa story.

3 Better than booking direct

We have close relationships with the accommodation and tour operators we use and we've contracted the best rates and availability. This means your safari will actually be less expensive when you book with us.

Read about what can affect the price of your safari.

When you book with us, you’ll also receive better service. As a Discover Africa client, you’ll have an expert arranging your journey, offering advice and guidance. In addition, our reputation and commitment to the industry mean you’ll be treated like royalty wherever you go.

4 We make planning easy

When you contact us, one of our travel experts will be in touch with you personally within 24 hours. We know that planning your safari is part of the journey, so we'll communicate with you in any way you feel comfortable.

If it’s convenient for you, we’d love to chat over the telephone and discuss your journey, but we're just as happy to talk on email. Skype is our friend too and we’ll even chat over Whatsapp – or whatever else works for you.

5 Round-the-clock advice and support

Our help and support doesn't end once you've booked and paid. We’ll be there for you every step of the way. Your travel expert will make sure you have all the information and inspiration you need ahead of time and will be on hand to answer any questions you have.

And, just in case anything doesn't go as planned while you’re travelling, we’re on call 24/7.

We’d also love to stay in touch with you after your safari. Your feedback and photographs mean the world to us and we often find that once you've been on one safari with us, it won’t be long before you start planning another!

Connect on Twitter or join the conversation on Facebook.

6 Meticulous choice

We carefully select all our accommodation, activities and tour operators, following strict quality standards.

Read about our quality and value criteria.

7 Value that’s worth it

The bespoke experiences we offer aren't low budget, but they do offer unparalleled value for money.

8 Peace of mind

Most importantly, we're a company you can trust. Discover Africa Group is a registered member of the Southern Africa Tourism Services Association (SATSA), which means (amongst other things) that any deposits you pay before you start travelling, are financially secure. There are many stringent criteria we need to meet annually, to maintain our membership of South Africa's leading tourism accreditation body.

Read more about SATSA membership and the financial protection you get through our membership.

Our membership number: 1921

SATSA telephone number: +27 (0) 86 12 72872

9 We’ll send you to the right places

Depending on what you want to experience, we’ll make sure you’re in the right place at the right time. From the wildlife in the area to the uniqueness of your accommodation's setting, the location will be an ideal fit. 

10 You can see it all

With us, you can take a safari that spans multiple countries and the destinations of your choice. 

11 We do the right thing

We’re committed to ethical travel, so you can be confident we've chosen properties and tour operators with outstanding environmental and social credentials.

12 We’re passionate about Africa

Discover Africa is owned and managed by Africans, all of whom have a tremendous passion for Africa. We’re based in Cape Town, one of Africa’s most beautiful cities, and we have partners all over sub-Saharan Africa.

We are also a member of the African Travel and Tourism Associates (ATTA), a trade association that promotes tourism to Africa from all over the world. 

13 We're based in Africa

We're a real business, with physical offices in Cape Town, South Africa. We're also a registered member of Cape Town Tourism since 2004. Originally operating from premises in the Cape Town suburbs, we moved to the city centre in 2006 to be closer to our customers while they visit the Mother City.

We are just a few doors down from the Cape Town Tourism Visitors' Centre in Burg Street. Every 10-15 minutes, a bright red open-top city sightseeing bus drives past our first floor office windows. Don't forget to wave as you pass by.

Read more about Cape Town Tourism membership.

Our membership number: DRI 101

Cape Town Tourism telephone number: +27 (0) 21 487 6800

Learn more about Discover Africa.

14  We are actively involved in uplifting our community

Company co-founder Andre Van Kets is a trustee for the Tourism Community Development Trust (TCD Trust). Established in 2004, the trust is a tourism focused non-profit agency that brings the successes of the South African tourism industry back into the local community. Projects we've been involved in include building a library at Blomvlei Primary School in Hanover Park, upgrading a children's day-care centre in Philippi and building a HIV/AIDS respite centre in Khayelitsha. As proud gold members of the TCD Trust, we make annual donations to the trust and physically lend a helping hand for specific projects, when needed.

Read more about the TCD Trust on their website.

TCD Trust telephone number: +27 (0) 79 899 2294

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